Octopus incident

ADO 'Use Octopus CLI Tool' step Certificate Issue

Minor Resolved View vendor source →

Octopus experienced a minor incident on February 12, 2025, lasting 7h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 01:47 PM UTC
Resolved
Feb 12, 2025, 09:36 PM UTC
Duration
7h 49m
Detected by Pingoru
Feb 12, 2025, 01:47 PM UTC

Update timeline

  1. investigating Feb 12, 2025, 01:47 PM UTC

    We're investigating an issue with the v5 and below versions of the step 'Use Octopus CLI Tool' on build servers where customers are seeing the error 'unable to verify the first certificate'. This is currently affecting customer deployments due to not being able to install the depreciated version of the OctoCLI. The v6 versions of our ADO extension tasks do not require the OctoCLI so upgrading to our v6 steps will resolve this issue. Find out more information about the migration to the new step version here: https://octopus.com/blog/azure-devops-octopus-v6

  2. monitoring Feb 12, 2025, 04:32 PM UTC

    We have updated the certificate chain on our host, which has resolved the verification issues. We are continuing to monitor the outcome of this change.

  3. resolved Feb 12, 2025, 09:36 PM UTC

    We've had no further reports of this issue following the certificate update, and customers have indicated that they are back up and deploying. If you encounter any further issues, please email [email protected]