Octopus incident

Octopus Cloud - intermittent deployment failures when using Git Credentials - MultipleActiveResultSets error

Major Resolved View vendor source →

Octopus experienced a major incident on June 18, 2024, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 09:01 AM UTC
Resolved
Jun 21, 2024, 08:20 AM UTC
Duration
2d 23h
Detected by Pingoru
Jun 18, 2024, 09:01 AM UTC

Update timeline

  1. identified Jun 18, 2024, 09:01 AM UTC

    Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets". We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. Our engineering team is investigating further to determine a fix. Potential Workaround: Retry the deployment. The problem is intermittent in nature.

  2. resolved Jun 21, 2024, 08:20 AM UTC

    Octopus Cloud Customers have reported intermittent failures when deploying using Git Credentials. Deployments fail, showing an error message similar to "There is already an open DataReader associated with this connection which must be closed first. The connection does not support MultipleActiveResultSets".We have identified this problem was introduced by a recent code change, affecting Octopus Deploy versions 2024.3.2940 or higher. All known instances of this issue have been resolved.