Octopus experienced a critical incident on September 27, 2024 affecting Octopus.com and Octopus Cloud and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Octopus.comOctopus CloudControl Center (billing.octopus.com)
Update timeline
- investigating Sep 27, 2024, 08:04 AM UTC
We're investigating an issue with Octopus.com. This also affects all customers attempting to sign in to their Octopus Cloud instances.
- monitoring Sep 27, 2024, 08:16 AM UTC
We're investigating an issue with Octopus.com. This also affects all customers attempting to sign in to their Octopus Cloud instances.
- monitoring Sep 27, 2024, 08:17 AM UTC
octopus.com/signin should be available again and we are monitoring at the moment.
- resolved Sep 27, 2024, 09:10 AM UTC
octopus.com/signin has been up for the last hour; we will continue to monitor it throughout the day. Customers that notified us have confirmed they can now logon to their Octopus Cloud Instances.