Octopus incident

Unable to sign into Octopus ID

Notice Resolved View vendor source →

Octopus experienced a notice incident on October 9, 2024 affecting Octopus.com, lasting 6d 16h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2024, 05:26 AM UTC
Resolved
Oct 15, 2024, 10:03 PM UTC
Duration
6d 16h
Detected by Pingoru
Oct 09, 2024, 05:26 AM UTC

Affected components

Octopus.com

Update timeline

  1. monitoring Oct 09, 2024, 05:26 AM UTC

    A recent configuration change to the Octopus ID Web Application Firewall (WAF) caused some customers to be unable to sign into their Octopus Cloud instance using Octopus ID. The change has been rolled back and customers should be able to sign into Octopus ID and their Octopus Cloud instances again. We are monitoring, but if you are having issues, please get in touch at [email protected]

  2. resolved Oct 15, 2024, 10:03 PM UTC

    This incident has been resolved.