Octopus incident

Octopus ID and a subset of Octopus.com unavailable

Major Resolved View vendor source →

Octopus experienced a major incident on November 20, 2024 affecting Octopus.com, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 03:49 AM UTC
Resolved
Nov 20, 2024, 03:49 AM UTC
Duration
—
Detected by Pingoru
Nov 20, 2024, 03:49 AM UTC

Affected components

Octopus.com

Update timeline

  1. resolved Nov 20, 2024, 03:49 AM UTC

    Between 12:15 PM and 12:25 PM AEST, a brief outage affected Octopus ID and a subset of Octopus.com services, including the Profile, Control Centre v1, Blogs, and License Purchasing. During this time, customers were unable to log in to cloud instances using Octopus ID and access certain areas of the site. The issue was caused by an unintended outage during a system upgrade. The issue was identified and resolved promptly, restoring all services within 10 minutes. All impacted systems are fully operational, and no further issues are expected.