Octopus incident

Octopus Cloud Trial Signup - Service Disruption

Major Resolved View vendor source →

Octopus experienced a major incident on November 20, 2024, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 06:50 AM UTC
Resolved
Nov 20, 2024, 07:12 AM UTC
Duration
22m
Detected by Pingoru
Nov 20, 2024, 06:50 AM UTC

Update timeline

  1. investigating Nov 20, 2024, 04:55 AM UTC

    We are currently experiencing an issue with Octopus Cloud Trial signups. New Trial instances are not being provisioned as expected. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide updates here as soon as more information becomes available. Users attempting to sign up for new Octopus Cloud Trials are unable to provision new trial instances at this time.

  2. identified Nov 20, 2024, 06:50 AM UTC

    The cause has been identified and engineers are working on a fix

  3. identified Nov 20, 2024, 06:53 AM UTC

    The cause of the issue has been identified and engineers are working on a fix

  4. resolved Nov 20, 2024, 07:12 AM UTC

    This issue has now been resolved and all systems are working as expected