Octopus incident

Performance issues identified with Octopus Cloud

Octopus experienced a minor incident on March 5, 2025 affecting Octopus Cloud, lasting 8h 5m. The incident has been resolved; the full update timeline is below.

Started: Mar 05, 2025, 02:17 PM UTC
Resolved: Mar 05, 2025, 10:23 PM UTC
Duration: 8h 5m
Detected by Pingoru: Mar 05, 2025, 02:17 PM UTC

Affected components

Octopus Cloud

Update timeline

investigating Mar 05, 2025, 02:17 PM UTC

Octopus Deploy is aware of performance issues for some customers on Octopus Cloud. Our engineers are investigating and we will provide an update soon.
investigating Mar 05, 2025, 04:17 PM UTC

We continue to see issues with our upstream to instances within the WestEU region. We are awaiting further information from Azure.
resolved Mar 05, 2025, 10:23 PM UTC

Azure have advised us this issue has been mitigated. Octopus Cloud instances in the West Europe region were affected on 5 March from 6 AM to 5 PM UTC. Azure will be providing us with a Root Cause Analysis, after which we can share more information.