Occasion Outage History

Pingoru has recorded 11 incidents for Occasion: 7 in the last 12 months and 2 in the last 90 days.

11incidents recorded

7last 12 months

2last 90 days

3 daystypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Occasion in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Major September 10, 2026 Platform Disruptions 1d 2h

Started Sep 10, 2026, 05:25 PM UTC· resolved Sep 11, 2026, 08:01 PM UTC

investigating Sep 10, 2026, 06:22 PM UTC

The platform should have returned to normal operation. We’re continuing to monitor performance closely and are implementing a change that should help prevent this issue from happening again in the future.
resolved Sep 11, 2026, 08:01 PM UTC

We have no longer seen any concerning signals in over 24 hours. This incident has been resolved # Aftermath On September 10, 2026, we experienced an unplanned outage from 16:50 to 18:00 UTC — a total of 1 hour and 10 minutes during which Occasion was unavailable. At 16:50 UTC, we received a sudden and unusually large increase in traffic. Under normal circumstances, increases in traffic of this nature have little noticeable impact on performance and trigger alerts that allow us to take action. In this case, however, the increase was both exceptionally abrupt and significantly larger than usual, leaving our infrastructure insufficient time to respond. The traffic spike lasted several minutes before subsiding, but the resulting pressure on our infrastructure left the system in a degraded state and unable to serve requests reliably. We have identified and addressed the underlying cause of this incident and have taken steps to prevent this particular failure mode from recurring. We are also actively working to improve Occasion's ability to scale rapidly, reducing the impact that sudden traffic spikes can have on reliability in the future.

Started Aug 14, 2026, 09:30 PM UTC· resolved Aug 17, 2026, 03:40 PM UTC

investigating Aug 16, 2026, 07:08 PM UTC

We have received an elevated level of delivery failures to inboxes hosted by Microsoft 365. We suspect Microsoft has automatically blacklisted our emails and we are working with them on a solution. We believe that Microsoft has delisted us from their blacklist and normal operations should resume. We are awaiting confirmation from users.
resolved Aug 17, 2026, 03:40 PM UTC

Email delivery to Microsoft 365 and Outlook inboxes has returned to normal. If you experienced delayed or missing booking notification emails between August 14 and August 16, this should now be resolved.

Major July 9, 2026 Platform Disruptions 16h 16m

Started Jul 09, 2026, 07:46 PM UTC· resolved Jul 10, 2026, 12:03 PM UTC

investigating Jul 09, 2026, 07:46 PM UTC

We're aware that some partners are currently experiencing platform disruptions. We're investigating the issue and working to get it resolved as quickly as possible. We appreciate your patience and will keep you updated.
investigating Jul 09, 2026, 09:48 PM UTC

We've fixed the core issue, and are waiting for things to recover.
resolved Jul 10, 2026, 12:03 PM UTC

We've now resolved the incident. Thanks for your patience.

Started Apr 23, 2026, 07:22 PM UTC· resolved May 09, 2026, 04:17 PM UTC

No vendor updates were posted for this incident.

Major February 27, 2026 Login Disruption 1h 4m

Started Feb 27, 2026, 12:29 PM UTC· resolved Feb 27, 2026, 01:33 PM UTC

resolved Feb 27, 2026, 01:33 PM UTC

This issue has been resolved. You should now be able to log in and use your workspace as normal. We apologize for any inconvenience caused and thank you for your patience.

Started Nov 18, 2025, 11:48 AM UTC· resolved Nov 18, 2025, 03:04 PM UTC

Started Jun 10, 2025, 06:47 PM UTC· resolved Jun 10, 2025, 11:31 PM UTC

Started Feb 26, 2025, 09:11 PM UTC· resolved Feb 26, 2025, 10:27 PM UTC

resolved Feb 26, 2025, 10:27 PM UTC

Square has resumed normal payment operations. Thanks for your patience!