Obsidian Security incident

[Action Policies] Delay in Webhooks Delivery

Minor Resolved View vendor source →

Obsidian Security experienced a minor incident on December 12, 2023 affecting Action Policies, lasting 12h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 01:52 AM UTC
Resolved
Dec 12, 2023, 02:43 PM UTC
Duration
12h 51m
Detected by Pingoru
Dec 12, 2023, 01:52 AM UTC

Affected components

Action Policies

Update timeline

  1. monitoring Dec 12, 2023, 01:52 AM UTC

    We discovered an issue with our Action Policies that utilize Webhooks as a delivery mechanism to not have triggered properly in some instances between 02:00 UTC 12/09/2023 to 18:30 UTC 12/11/2023 . Our engineering teams have since identified the issue and have restored the service. If you are still encountering any delivery issues where Webhooks have been defined as the delivery mechanism, please open a support ticket and we will assist in investigating the same.

  2. resolved Dec 12, 2023, 02:43 PM UTC

    Monitoring has indicated no further occurrences and as a result, this issue is being marked as resolved.