Obsidian Security incident

Login Flow Issues due to invalid Multi-Factor Authentication (MFA)

Major Resolved View vendor source →

Obsidian Security experienced a major incident on August 21, 2024 affecting Admin Portal and UI and Admin Authentication & SSO, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 11:58 AM UTC
Resolved
Aug 21, 2024, 12:07 PM UTC
Duration
9m
Detected by Pingoru
Aug 21, 2024, 11:58 AM UTC

Affected components

Admin Portal and UIAdmin Authentication & SSO

Update timeline

  1. investigating Aug 21, 2024, 11:58 AM UTC

    We are currently experiencing issues with the login process for users with Multi-Factor Authentication (MFA) enabled iUsers may encounter failures when attempting to log in with their username and password due to invalid MFA. Please note that Single Sign-On (SSO) functionality is working as expected.

  2. identified Aug 21, 2024, 12:00 PM UTC

    We have identified the issue and are working on a fix.

  3. resolved Aug 21, 2024, 12:07 PM UTC

    The issue has been resolved, and users should now be able to log in successfully.