Obsidian Security incident

Increased Activity Module Load Times

Minor Resolved View vendor source →

Obsidian Security experienced a minor incident on October 24, 2024 affecting Admin Portal and UI and Threat Management, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 08:38 PM UTC
Resolved
Oct 24, 2024, 10:05 PM UTC
Duration
1h 26m
Detected by Pingoru
Oct 24, 2024, 08:38 PM UTC

Affected components

Admin Portal and UIThreat Management

Update timeline

  1. investigating Oct 24, 2024, 08:38 PM UTC

    We have identified an issue that may cause longer load times for the activity module in the US region. Our teams are actively working to resolve the issue, and we'll provide updates on this incident as they become available.

  2. identified Oct 24, 2024, 08:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 24, 2024, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 24, 2024, 10:05 PM UTC

    The issue causing increased load times for the Activity Module in the US region has been resolved. We appreciate your patience while our teams worked to address the issue. If you experience any further problems, please don't hesitate to contact our support team for assistance. Thank you for your understanding and continued support