Obsidian Security incident

Potential Threat Alert Generation Delay

Minor Resolved View vendor source →

Obsidian Security experienced a minor incident on October 30, 2024 affecting Threat Management, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 11:38 AM UTC
Resolved
Oct 30, 2024, 02:45 PM UTC
Duration
3h 7m
Detected by Pingoru
Oct 30, 2024, 11:38 AM UTC

Affected components

Threat Management

Update timeline

  1. investigating Oct 30, 2024, 11:38 AM UTC

    Our monitoring has identified a potential issue with one of the underlying components responsible for alert generation. Although we have not identified a direct impact at this time, there is a possibility that alerts generated might be delayed as time progresses. We will post additional updates as we continue our investigation.

  2. monitoring Oct 30, 2024, 12:28 PM UTC

    We have identified the cause of the underlying issue and implemented a fix. Services have been recovered and are now performing as expected. Some alerts generated will still have a delay prior to this point. Please contact Obsidian support in case you see any anomalies in your environment.

  3. resolved Oct 30, 2024, 02:45 PM UTC

    The system continues to be stable and perform as expected. This incident is now being marked as resolved. Please contact Obsidian support in case you have any questions.