Obsidian Security incident

Delayed alerts and activity module population

Minor Resolved View vendor source →

Obsidian Security experienced a minor incident on October 30, 2024 affecting Threat Management and Action Policies, lasting 22h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 03:59 PM UTC
Resolved
Oct 31, 2024, 02:38 PM UTC
Duration
22h 38m
Detected by Pingoru
Oct 30, 2024, 03:59 PM UTC

Affected components

Threat ManagementAction Policies

Update timeline

  1. investigating Oct 30, 2024, 03:59 PM UTC

    We have identified an issue that may result in delayed event population within the activity module and a delay in alerts being triggered. Our teams are currently working to mitigate the issue and any updates will be posted on this incident notification.

  2. monitoring Oct 30, 2024, 05:03 PM UTC

    Mitigation actions have been taken to address the underlying issue resulting in delayed alerting and activity module population. Backlogged activity data are being processed successfully, and Obsidian's operations team will continue to actively monitor processing queues. Further updates will be posted to this incident notification once queue depths have returned to normal levels.

  3. resolved Oct 31, 2024, 02:38 PM UTC

    This incident has been resolved. All activity event processing and alerting queues have returned to normalized levels. If you encounter any further issues, please reach out to our support team.