Obsidian Security incident

Obsidian Administration UI Access - Cloudflare Outage

Major Resolved View vendor source →

Obsidian Security experienced a major incident on November 18, 2025 affecting Admin Portal and UI and Admin Authentication & SSO and 1 more component, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:16 PM UTC
Resolved
Nov 18, 2025, 06:27 PM UTC
Duration
6h 11m
Detected by Pingoru
Nov 18, 2025, 12:16 PM UTC

Affected components

Admin Portal and UIAdmin Authentication & SSOConnections (SaaS Applications)

Update timeline

  1. identified Nov 18, 2025, 12:16 PM UTC

    Obsidian is aware of and tracking the widespread issues with Cloudflare which may be impacting access to the Administration UI. We will post additional updates as we learn of recovery and next steps.

  2. monitoring Nov 18, 2025, 02:53 PM UTC

    Cloudflare has implemented a fix and we are now observing a return to normal operation of the Administration UI. Obsidian will continue monitoring this incident to ensure full resolution.

  3. identified Nov 18, 2025, 03:47 PM UTC

    On-going monitoring following a fix applied by Cloudflare indicate a continuation of intermittent issues accessing the Administration UI. Additional mitigation efforts are underway and further updates will be provided as those efforts progress.

  4. monitoring Nov 18, 2025, 05:39 PM UTC

    Following additional mitigation efforts by the Cloudflare team, our monitoring and telemetry reflect a return to normal error rates across the Obsidian platform. Obsidian will continue monitoring this incident to ensure full resolution.

  5. resolved Nov 18, 2025, 06:27 PM UTC

    This incident has been resolved. Our monitoring is no longer showing elevated error rates and all components across the Obsidian platform are fully operational.