Obkio incident

Device data processing interrupted for some devices

Minor Resolved View vendor source →

Obkio experienced a minor incident on September 29, 2020 affecting Data Processing, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2020, 02:46 AM UTC
Resolved
Sep 29, 2020, 02:51 AM UTC
Duration
4m
Detected by Pingoru
Sep 29, 2020, 02:46 AM UTC

Affected components

Data Processing

Update timeline

  1. identified Sep 29, 2020, 02:46 AM UTC

    For a few devices, the data can not be processed by the backend.

  2. resolved Sep 29, 2020, 02:51 AM UTC

    Between 8:53pm EST and 10:50pm EST, some agents were not able to push device data. This has been fixed.