Obkio incident

AWS Outage Causing API Errors

Minor Resolved View vendor source →

Obkio experienced a minor incident on November 25, 2020 affecting Agents and App (Android) and 1 more component, lasting 9h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 03:05 PM UTC
Resolved
Nov 26, 2020, 12:55 AM UTC
Duration
9h 50m
Detected by Pingoru
Nov 25, 2020, 03:05 PM UTC

Affected components

AgentsApp (Android)App (iOS)App (Web)Data ProcessingNotifications

Update timeline

  1. identified Nov 25, 2020, 03:05 PM UTC

    AWS region us-east-1 is experiencing an outage affecting many services. This results in some API failures on the agent and app.

  2. monitoring Nov 25, 2020, 09:59 PM UTC

    We no longer see errors on our systems for almost 3 hours but we still don't have a confirmation that the AWS outage is completely resolved.

  3. resolved Nov 26, 2020, 12:55 AM UTC

    This incident has been resolved.