Obkio incident

App Login Issues

Major Resolved View vendor source →

Obkio experienced a major incident on August 30, 2022 affecting App (Android) and App (iOS) and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2022, 01:07 PM UTC
Resolved
Aug 30, 2022, 03:19 PM UTC
Duration
2h 12m
Detected by Pingoru
Aug 30, 2022, 01:07 PM UTC

Affected components

App (Android)App (iOS)App (Web)

Update timeline

  1. investigating Aug 30, 2022, 01:07 PM UTC

    Some users have issues login into the App. The team is working on it.

  2. identified Aug 30, 2022, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 30, 2022, 03:03 PM UTC

    The issue is fixed for most users. Another small fix will be deployed in 15-20 minutes.

  4. resolved Aug 30, 2022, 03:19 PM UTC

    This incident has been resolved. Make sure to reload the Web App page if the issue is still present.