ObjectRocket incident

Issues Observed with MongoDB Sharding in ORD

Minor Resolved View vendor source →

ObjectRocket experienced a minor incident on April 18, 2026 affecting Mongo and Redis (US-Chicago), lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 03:20 AM UTC
Resolved
Apr 18, 2026, 03:20 AM UTC
Duration
—
Detected by Pingoru
Apr 18, 2026, 03:20 AM UTC

Affected components

MongoRedis (US-Chicago)

Update timeline

  1. resolved Apr 18, 2026, 03:20 AM UTC

    Hello, Rackspace engineers are investigating observed intermittent connection errors with sharded clusters in the ORD Zone. Thank you, Rackspace DBaaS Support