nyris experienced a minor incident on October 20, 2025 affecting Visual search, lasting 10h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Visual search
Update timeline
- investigating Oct 20, 2025, 05:15 AM UTC
We are currently investigating an issue that may result in increased latency and degraded Find API results.
- identified Oct 20, 2025, 05:18 AM UTC
We have identified the root cause of the issue and are implementing a fix.
- monitoring Oct 20, 2025, 05:45 AM UTC
The fix has been implemented successfully and we are currently monitoring the situation. Performance may still be degraded.
- monitoring Oct 20, 2025, 12:28 PM UTC
The Find API has recovered, and request latencies are returning to normal. We are continuing to monitor the situation.
- resolved Oct 20, 2025, 03:59 PM UTC
This incident has been resolved.