nyris incident

INFRA-732 low success rate on B environment

Major Resolved View vendor source →

nyris experienced a major incident on April 19, 2021, lasting 17h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 05:46 PM UTC
Resolved
Apr 20, 2021, 11:31 AM UTC
Duration
17h 44m
Detected by Pingoru
Apr 19, 2021, 05:46 PM UTC

Update timeline

  1. investigating Apr 19, 2021, 05:46 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 19, 2021, 05:49 PM UTC

    We are observing long response times and some failed search requests. The cause is not known yet

  3. monitoring Apr 19, 2021, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 20, 2021, 11:31 AM UTC

    This incident has been resolved.