nyris incident

INFRA-744

Major Resolved View vendor source →

nyris experienced a major incident on April 22, 2021 affecting Visual search, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2021, 11:57 AM UTC
Resolved
Apr 22, 2021, 02:25 PM UTC
Duration
2h 27m
Detected by Pingoru
Apr 22, 2021, 11:57 AM UTC

Affected components

Visual search

Update timeline

  1. investigating Apr 22, 2021, 11:57 AM UTC

    We are experiencing slow responses and timeouts on requests using similarity search.

  2. monitoring Apr 22, 2021, 01:26 PM UTC

    We have found the issue and implemented a workaround.

  3. resolved Apr 22, 2021, 02:25 PM UTC

    This incident has been resolved.