nyris incident

INFRA-944 /find/v1 returns 500

Critical Resolved View vendor source →

nyris experienced a critical incident on September 3, 2021 affecting Visual search and OCR search and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2021, 09:38 AM UTC
Resolved
Sep 03, 2021, 10:54 AM UTC
Duration
1h 15m
Detected by Pingoru
Sep 03, 2021, 09:38 AM UTC

Affected components

Visual searchOCR searchVisual recommendations

Update timeline

  1. investigating Sep 03, 2021, 09:38 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 03, 2021, 09:49 AM UTC

    Issue is fixed. We will continue to monitor it.

  3. resolved Sep 03, 2021, 10:54 AM UTC

    This incident has been resolved.