nyris incident

Timeout on similarity search

Critical Resolved View vendor source →

nyris experienced a critical incident on February 17, 2022 affecting Visual search, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 04:37 PM UTC
Resolved
Feb 17, 2022, 06:27 PM UTC
Duration
1h 50m
Detected by Pingoru
Feb 17, 2022, 04:37 PM UTC

Affected components

Visual search

Update timeline

  1. investigating Feb 17, 2022, 04:37 PM UTC

    Requests using similarity search time out after 10s. We are investigating the issue.

  2. monitoring Feb 17, 2022, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2022, 06:27 PM UTC

    This incident has been resolved.