nyris incident

Delay in image processing

Major Resolved View vendor source →

nyris experienced a major incident on May 4, 2022 affecting Visual search and Data API and 1 more component, lasting 26d 1h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2022, 11:57 AM UTC
Resolved
May 30, 2022, 01:11 PM UTC
Duration
26d 1h
Detected by Pingoru
May 04, 2022, 11:57 AM UTC

Affected components

Visual searchData APIVisual recommendations

Update timeline

  1. monitoring May 04, 2022, 11:57 AM UTC

    Image processing is lagging behind changes performed through feed imports and Data API. This can impact search of newly added items or items with changed images or image URLs.

  2. monitoring May 06, 2022, 03:31 PM UTC

    We have tuned the processing configuration and processing has cached up. We continue to monitor the situation for new delays.

  3. resolved May 30, 2022, 01:11 PM UTC

    This incident has been resolved.