nyris incident

Recommendations API returns 404

Critical Resolved View vendor source →

nyris experienced a critical incident on May 18, 2022 affecting Visual recommendations, lasting 35d 17h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2022, 04:03 PM UTC
Resolved
Jun 23, 2022, 09:56 AM UTC
Duration
35d 17h
Detected by Pingoru
May 18, 2022, 04:03 PM UTC

Affected components

Visual recommendations

Update timeline

  1. identified May 18, 2022, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 18, 2022, 04:24 PM UTC

    The problem was related to a configuration change from 2022-05-14 and has been fixed.

  3. resolved Jun 23, 2022, 09:56 AM UTC

    Checks have been implemented to ensure similar problems are detected immediately.