nyris incident

Object detection fails with error code 500

Critical Resolved View vendor source →

nyris experienced a critical incident on June 4, 2022 affecting Object recognition, lasting 45d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2022, 10:17 AM UTC
Resolved
Jul 19, 2022, 12:28 PM UTC
Duration
45d 2h
Detected by Pingoru
Jun 04, 2022, 10:17 AM UTC

Affected components

Object recognition

Update timeline

  1. investigating Jun 04, 2022, 10:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2022, 10:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 19, 2022, 12:28 PM UTC

    This incident has been resolved.