nyris incident

Timeouts on editing items through the Data API

Major Resolved View vendor source →

nyris experienced a major incident on April 29, 2022 affecting Data API, lasting 81d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 10:59 AM UTC
Resolved
Jul 19, 2022, 12:29 PM UTC
Duration
81d 1h
Detected by Pingoru
Apr 29, 2022, 10:59 AM UTC

Affected components

Data API

Update timeline

  1. identified Apr 29, 2022, 10:59 AM UTC

    We have received reports of timeouts on operations performed through the Data API. The occurrences start as early as 2022-04-28 07:00 UTC. We have identified the problem and working on a solution.

  2. monitoring May 02, 2022, 01:35 PM UTC

    We have implemented a workaround and are working on a solution.

  3. resolved Jul 19, 2022, 12:29 PM UTC

    This incident has been resolved.