nyris incident

Elevated error rates

Minor Resolved View vendor source →

nyris experienced a minor incident on October 21, 2024 affecting Object recognition and Visual recommendations, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 11:16 AM UTC
Resolved
Oct 21, 2024, 12:21 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 21, 2024, 11:16 AM UTC

Affected components

Object recognitionVisual recommendations

Update timeline

  1. investigating Oct 21, 2024, 11:16 AM UTC

    We are currently investigating an increase in request error rates.

  2. resolved Oct 21, 2024, 12:21 PM UTC

    We have identified the cause of this intermittent issue and are monitoring the situation while implementing a fix for the conditions under which this issue manifests. Success rates have returned to normal levels.