NVIDIA NGC experienced a critical incident on July 9, 2024 affecting Base Command, lasting 11h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Base Command
Update timeline
- investigating Jul 09, 2024, 07:15 PM UTC
The Base Command service is currently experiencing issues which are affecting users. The issues are being actively investigated and updates will be posted on this status page.
- identified Jul 09, 2024, 07:26 PM UTC
The cause of issues with Base Command service has been identified and a fix is being applied.
- monitoring Jul 09, 2024, 07:33 PM UTC
A fix for the Base Command service issues has been applied and we are monitoring the service for stability.
- resolved Jul 10, 2024, 06:42 AM UTC
Issues affecting the Base Command service have been resolved and the service is operating normally.