NVIDIA NGC experienced a minor incident on April 24, 2025 affecting Base Command, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Base Command
Update timeline
- investigating Apr 24, 2025, 10:14 PM UTC
The Base Command service is currently experiencing issues which are affecting users. The issues are being actively investigated and updates will be posted on this status page.
- identified Apr 24, 2025, 11:28 PM UTC
The cause of issues with Base Command service has been identified and a fix is being applied.
- monitoring Apr 25, 2025, 12:41 AM UTC
A fix for the Base Command service issues has been applied and we are monitoring the service for stability.
- resolved Apr 25, 2025, 01:27 AM UTC
Issues affecting the Base Command service have been resolved and the service is operating normally.