NVIDIA GeForce incident

Gamepad not working correctly on Windows PC

Notice Resolved View vendor source →

NVIDIA GeForce experienced a notice incident on September 1, 2026 affecting NVIDIA Global Services, lasting 7d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 08:00 PM UTC
Resolved
Sep 09, 2026, 06:03 PM UTC
Duration
7d 22h
Detected by Pingoru
Sep 01, 2026, 08:00 PM UTC

Affected components

NVIDIA Global Services

Update timeline

  1. investigating Sep 01, 2026, 07:02 PM UTC

    We are investigating reports of gamepad registering as mouse input for GeForce NOW on Windows

  2. monitoring Sep 02, 2026, 07:10 PM UTC

    Microsoft is aware of this issue and has started to release a configuration change that should prevent the need for any manual steps outlined in our knowledgebase article https://nvidia.custhelp.com/app/answers/detail/a_id/5904/. If any user has manually made the change will continue to have it remain off with future updates.

  3. resolved Sep 09, 2026, 06:03 PM UTC

    This incident has been resolved