NVIDIA GeForce incident

Customers are able to launch games. - Service has been restored

NVIDIA GeForce experienced a notice incident on September 13, 2025 affecting NVIDIA Global Services, lasting 3d 18h. The incident has been resolved; the full update timeline is below.

Started: Sep 13, 2025, 01:17 AM UTC
Resolved: Sep 16, 2025, 07:29 PM UTC
Duration: 3d 18h
Detected by Pingoru: Sep 13, 2025, 01:17 AM UTC

Affected components

NVIDIA Global Services

Update timeline

monitoring Sep 13, 2025, 01:17 AM UTC

We continue to monitor our services closely post the recent service issue. We are investigating an issue where feature flags on games (RTX, HDR, Reflex, ...) are not visible in the client. RTX can be enabled in game for RTX enabled games. Please read this knowledge base article for information on membership compensation related to the service interruption. https://nvidia.custhelp.com/app/answers/detail/a_id/5714
monitoring Sep 13, 2025, 05:41 PM UTC

All issues have been resolved and all features are functioning.
monitoring Sep 14, 2025, 05:57 PM UTC

We are continuing to monitor for any further issues.
resolved Sep 16, 2025, 07:29 PM UTC

This incident has been resolved.