Nutanix incident

Problems starting sessions

Minor Resolved View vendor source →

Nutanix experienced a minor incident on June 13, 2017, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2017, 08:43 PM UTC
Resolved
Jun 13, 2017, 09:19 PM UTC
Duration
36m
Detected by Pingoru
Jun 13, 2017, 08:43 PM UTC

Update timeline

  1. investigating Jun 13, 2017, 08:43 PM UTC

    We are seeing issues starting sessions on Sandboxes, utility servers and in some cases on production instances across multiple accounts. We are investigating the issue and will post updates here.

  2. identified Jun 13, 2017, 09:12 PM UTC

    We've deployed an update to address the issue and are now seeing sessions start normally again. Some users may still see issues for a few minutes.

  3. resolved Jun 13, 2017, 09:19 PM UTC

    We are now seeing sessions start normally again. Some users may still see issues for a few minutes, but otherwise we expect that the issue is resolved.