Nutanix experienced a major incident on March 11, 2019, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 11, 2019, 04:44 PM UTC
Correction: publisher.fra.me is up and running. app.fra.me will require a few more minutes before the cert will refresh.
- monitoring Mar 11, 2019, 04:58 PM UTC
We have confirmed app.fra.me was updated successfully and should be back up and running shortly. It will take a little bit for DNS to fully propagate the changes out to everyone.
- monitoring Mar 11, 2019, 05:49 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 11, 2019, 05:56 PM UTC
We are seeing DNS propagate to more and more customers. If you have a specific team URL (customerinfo.app.fra.me) it is recommend to use that URL in-place of the app.fra.me URL for the time being. If you are unsure of your Team URL please contact [email protected] and we will be happy to assist you with this.
- resolved Mar 11, 2019, 07:59 PM UTC
We have confirmed that everything is back up and operational.