Nutanix incident

CPanel Front end service timeouts

Major Resolved View vendor source →

Nutanix experienced a major incident on August 7, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2020, 04:13 PM UTC
Resolved
Aug 07, 2020, 04:13 PM UTC
Duration
—
Detected by Pingoru
Aug 07, 2020, 04:13 PM UTC

Update timeline

  1. resolved Aug 07, 2020, 04:25 PM UTC

    At around 7:20AM PST, an issue was identified which was causing many Front End operations to timeout. This prevented some users to be unable to log in, and some Admin tasks from completing in the Dashboard. The issue was identified as high server utilization on the backplane, and resolved by 8:40AM. Currently active sessions were unaffected.