Nutanix incident

Unable to Log in to console.nutanix.com Using Custom Authentication Providers

Minor Resolved View vendor source →

Nutanix experienced a minor incident on September 15, 2020, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2020, 01:02 PM UTC
Resolved
Sep 15, 2020, 03:11 PM UTC
Duration
2h 9m
Detected by Pingoru
Sep 15, 2020, 01:02 PM UTC

Update timeline

  1. identified Sep 15, 2020, 01:23 PM UTC

    We are currently experiencing an issue where some users are not able to initiate the login flow with Custom Authentication Providers. Logins initiated by external IdPs are unaffected. We have identified the issue and are working on the resolution.

  2. identified Sep 15, 2020, 03:43 PM UTC

    We have pushed out a fix for the issue and all users should be able to login to Frame as expected.

  3. resolved Sep 15, 2020, 03:44 PM UTC

    This incident has been resolved.