Nutanix incident

CPanel Front end service timeouts

Major Resolved View vendor source →

Nutanix experienced a major incident on November 10, 2020, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2020, 02:45 PM UTC
Resolved
Nov 10, 2020, 04:48 PM UTC
Duration
2h 3m
Detected by Pingoru
Nov 10, 2020, 02:45 PM UTC

Update timeline

  1. identified Nov 10, 2020, 03:06 PM UTC

    We are currently experiencing an issue that is causing some front end operations to timeout. This may prevent some users from being able to access console.nutanix.com and may prevent some admin tasks from completing. We have identified the issue and are working to resolve it as soon as possible. Please check back at status.nutanix.com for updates.

  2. identified Nov 10, 2020, 03:06 PM UTC

    We are continuing to work on a resolution for this issue.

  3. identified Nov 10, 2020, 03:37 PM UTC

    We are continuing to work on a resolution for this issue.

  4. resolved Nov 10, 2020, 04:48 PM UTC

    The issue that was preventing some users from being able to access console.nutanix.com and complete some admin tasks has been resolved. We made changes to the affected components about 30 minutes ago and are continuing to monitor the systems. We will post updates here if anything changes.