Nutanix incident

Login errors for Xi Beam Government platform (beam.nutanix.us)

Major Resolved View vendor source →

Nutanix experienced a major incident on December 30, 2020, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2020, 04:03 PM UTC
Resolved
Dec 30, 2020, 05:41 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 30, 2020, 04:03 PM UTC

Update timeline

  1. investigating Dec 30, 2020, 04:03 PM UTC

    Users are currently unable to login to the Xi Beam Government platform (beam.nutanix.us). Xi Beam commercial platform is not impacted. We are investigating this issue.

  2. monitoring Dec 30, 2020, 04:57 PM UTC

    Login and all functions are now restored. Cloud costs for December are being reprocessed to ensure accuracy and may not correctly report until the backlog is cleared in a few hours. We will continue to monitor.

  3. resolved Dec 30, 2020, 05:41 PM UTC

    This incident is resolved.