Nutanix incident

Nutanix Supplied Azure IaaS - Unable to create new Azure accounts or start sessions

Minor Resolved View vendor source →

Nutanix experienced a minor incident on May 27, 2022, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2022, 06:28 PM UTC
Resolved
May 27, 2022, 10:52 PM UTC
Duration
4h 23m
Detected by Pingoru
May 27, 2022, 06:28 PM UTC

Update timeline

  1. identified May 27, 2022, 06:28 PM UTC

    We are currently experiencing an issue with Nutanix Azure IaaS which is causing any account using the Nutanix Azure IaaS to not be able to create new accounts or start sessions. We have identified the issue and are working with Microsoft to resolve it. Note: This does not apply to any accounts using BYO Azure.

  2. identified May 27, 2022, 07:07 PM UTC

    Microsoft has confirmed the issue originated with changes made on their side, which they are in the process of reverting now.

  3. monitoring May 27, 2022, 10:22 PM UTC

    Microsoft has resolved the underlying issue and creation of new accounts and sessions starts should begin to succeed again. However, as the changes propagate through Azure AD, there may still be intermittent issues. We will continue to monitor.

  4. resolved May 27, 2022, 10:52 PM UTC

    We have confirmed that the issue has been resolved.