Nutanix incident

Fra.me Cert issue

Major Resolved View vendor source →

Nutanix experienced a major incident on March 11, 2019, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2019, 04:24 PM UTC
Resolved
Mar 11, 2019, 04:36 PM UTC
Duration
12m
Detected by Pingoru
Mar 11, 2019, 04:24 PM UTC

Update timeline

  1. identified Mar 11, 2019, 04:24 PM UTC

    We have identified an issue with a cert rotation for our fra.me domain. We have identified the cause of the issue and are currently working on resolving the issue. In the meantime access to the Frame Platform may not be available.

  2. monitoring Mar 11, 2019, 04:28 PM UTC

    We have successfully rotated updated the cert that was causing the issue. It will take a couple min for the cert to refresh and the platform to become available.

  3. resolved Mar 11, 2019, 04:36 PM UTC

    We have confirmed both publisher.fra.me and fra.me Platforms are back up and fully operational.