Nutanix experienced a major incident on January 22, 2020, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 22, 2020, 12:43 AM UTC
We are currently experiencing an issue that might prevent some users from starting sessions or instances on our Xi Frame Platform. We are currently investigating the cause of this issue. This issue does not appear to be affecting publisher.fra.me or our app.fra.me Platforms. Please check back at status.fra.me for updates.
- investigating Jan 22, 2020, 01:39 AM UTC
We have resolved the issue on our Xi Frame Platform. Instances on all Platforms should now operate as expected.
- investigating Jan 22, 2020, 03:13 PM UTC
Closing this incident.
- resolved Jan 22, 2020, 08:47 PM UTC
This incident has been resolved.