Nuance PowerShare incident

PowerShare - Widespread Impact

Notice Resolved View vendor source →

Nuance PowerShare experienced a notice incident on July 16, 2026 affecting PowerShare Platform and Precision Imaging Network, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 05:29 AM UTC
Resolved
Jul 16, 2026, 06:25 AM UTC
Duration
56m
Detected by Pingoru
Jul 16, 2026, 05:29 AM UTC

Affected components

PowerShare PlatformPrecision Imaging Network

Update timeline

  1. investigating Jul 16, 2026, 05:29 AM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare + Delays when pushing images to PACS + Problems reconciling/editing images on PowerShare + Problems nominating images on PowerShare + Problems viewing images on PowerShare + Problems accessing PowerShare website Images: Users are encouraged to wait on re-sending images to PowerShare or pushing studies to PACS as we are processing through a backlog of send requests.

  2. monitoring Jul 16, 2026, 06:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 06:25 AM UTC

    This incident has been resolved.