Nuance Mix Platform US incident

Mix emails are not being delivered as of this moment

Minor Resolved View vendor source →

Nuance Mix Platform US experienced a minor incident on December 11, 2020 affecting Mix Identity Provider and Mix Community, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2020, 01:23 PM UTC
Resolved
Dec 11, 2020, 03:04 PM UTC
Duration
1h 40m
Detected by Pingoru
Dec 11, 2020, 01:23 PM UTC

Affected components

Mix Identity ProviderMix Community

Update timeline

  1. identified Dec 11, 2020, 01:23 PM UTC

    There is an issue with our email provider and emails are not being delivered at this moment. Team is working with our partner to resolve the issue. Thanks for your understanding!

  2. resolved Dec 11, 2020, 03:04 PM UTC

    Emails are being delivered now!