Nuance Mix Platform US incident

Observing issues with user's previewing NLU models.

Minor Resolved View vendor source →

Nuance Mix Platform US experienced a minor incident on September 28, 2021 affecting Mix.nlu and NLUaaS and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2021, 04:32 PM UTC
Resolved
Sep 28, 2021, 06:00 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 28, 2021, 04:32 PM UTC

Affected components

Mix.nluNLUaaSMix.dialog

Update timeline

  1. investigating Sep 28, 2021, 04:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 28, 2021, 05:18 PM UTC

    We are currently investigating this issue.

  3. resolved Sep 28, 2021, 06:00 PM UTC

    This incident has been resolved.