Nuance Mix Platform US incident

Communication to ASR timing out for DLGaaS

Minor Resolved View vendor source →

Nuance Mix Platform US experienced a minor incident on February 14, 2022 affecting DLGaaS, lasting 8h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2022, 08:01 PM UTC
Resolved
Feb 15, 2022, 04:36 AM UTC
Duration
8h 34m
Detected by Pingoru
Feb 14, 2022, 08:01 PM UTC

Affected components

DLGaaS

Update timeline

  1. investigating Feb 14, 2022, 08:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 14, 2022, 10:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 15, 2022, 04:36 AM UTC

    This incident has been resolved.