Nuance Mix Platform US incident

Mix Forums - Authentication Issues

Major Resolved View vendor source →

Nuance Mix Platform US experienced a major incident on April 4, 2022 affecting Mix Community, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2022, 05:48 PM UTC
Resolved
Apr 04, 2022, 07:46 PM UTC
Duration
1h 58m
Detected by Pingoru
Apr 04, 2022, 05:48 PM UTC

Affected components

Mix Community

Update timeline

  1. investigating Apr 04, 2022, 05:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 04, 2022, 06:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2022, 07:46 PM UTC

    This incident has been resolved.