Nuance Mix Platform US incident

Investigating issues with call logs

Minor Resolved View vendor source →

Nuance Mix Platform US experienced a minor incident on April 28, 2022 affecting Mix.api, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2022, 08:00 PM UTC
Resolved
Apr 28, 2022, 09:12 PM UTC
Duration
1h 12m
Detected by Pingoru
Apr 28, 2022, 08:00 PM UTC

Affected components

Mix.api

Update timeline

  1. investigating Apr 28, 2022, 08:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2022, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2022, 09:12 PM UTC

    This incident has been resolved.