Nuance Mix Platform US incident

Investigating issues with project creation due to missing datapacks.

Minor Resolved View vendor source →

Nuance Mix Platform US experienced a minor incident on June 30, 2022 affecting Mix.nlu, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 09:37 PM UTC
Resolved
Jun 30, 2022, 10:23 PM UTC
Duration
46m
Detected by Pingoru
Jun 30, 2022, 09:37 PM UTC

Affected components

Mix.nlu

Update timeline

  1. investigating Jun 30, 2022, 09:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 30, 2022, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2022, 10:23 PM UTC

    This incident has been resolved.