Nuance Mix Platform US incident

Investigating issues with login.

Major Resolved View vendor source →

Nuance Mix Platform US experienced a major incident on July 7, 2022 affecting Platform Auth and Mix Identity Provider, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2022, 07:47 PM UTC
Resolved
Jul 07, 2022, 08:48 PM UTC
Duration
1h
Detected by Pingoru
Jul 07, 2022, 07:47 PM UTC

Affected components

Platform AuthMix Identity Provider

Update timeline

  1. investigating Jul 07, 2022, 07:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 07, 2022, 08:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2022, 08:48 PM UTC

    This incident has been resolved.