Nuance Mix Platform US incident

Issues with Mix project creation.

Notice Resolved View vendor source →

Nuance Mix Platform US experienced a notice incident on July 22, 2022 affecting Mix.nlu, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2022, 11:43 AM UTC
Resolved
Jul 22, 2022, 04:30 PM UTC
Duration
4h 46m
Detected by Pingoru
Jul 22, 2022, 11:43 AM UTC

Affected components

Mix.nlu

Update timeline

  1. investigating Jul 22, 2022, 11:43 AM UTC

    We are currently investigating this issue.

  2. identified Jul 22, 2022, 11:43 AM UTC

    The issue has been identified and fix is being implemented.

  3. identified Jul 22, 2022, 11:46 AM UTC

    The issue has been identified and fix is being implemented.

  4. monitoring Jul 22, 2022, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2022, 04:30 PM UTC

    This incident has been resolved.